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FreeRule 4(2) · Rule 4(5) · Runs in your browser

Contact and grievance text generator

Every e-commerce entity must show its legal name, address and contact details, name a grievance officer, and acknowledge complaints within 48 hours. Fill in your details and copy ready-made text for your footer, your contact page and your complaint acknowledgement email. Nothing you type leaves your device.

Your details

Rule 4(2) asks for the address of the headquarters and all branches.

Customer care
Grievance officer

Tip: use a role mailbox (grievance@…) so the address survives staff changes.

Footer, every page
Contact page

          

          

            
Automatic acknowledgement email

            

          

          
What the rules ask, and why, is explained in the grievance officer guide. Templates are a starting point, not legal advice.